State Farm® Insurance Agent Mike Massaglia
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer and Michael Poche
April 21, 2025
5
out of
5
rating by Jennifer and Michael Poche
"He was able to cut $100 off of our bill and we could not recommend him more. Incredibly kind and super helpful for us."
Lance Dunaway
April 4, 2025
5
out of
5
rating by Lance Dunaway
"Wonderful service and great people."
We responded:
"Thank you, Lance, for your kind words! We're here to help with any insurance needs you may have. Feel free to reach out anytime!"
Crystal Toppins
April 3, 2025
5
out of
5
rating by Crystal Toppins
"Mike and Christian are amazing! They've been extremely patient with me and our crazy schedules. They made getting insurance easy and painless. We even got much better coverage than we had before for about the same price. I can not recommend them enough. 10/10 will visit again."
We responded:
"Thank you so much, Crystal! I'm happy to hear that we were able to assist you with patience and ease. It's wonderful that you found better coverage at a similar price. We truly appreciate your recommendation and look forward to helping you again in the future. If you have any questions or need further assistance, feel free to reach out!"
Paige (Volschika)
March 31, 2025
5
out of
5
rating by Paige (Volschika)
"We love this awesome lady! Always takes extra time and effort to take care of us. She gets the job done! A++"
We responded:
"Thank you, Paige! I'm so happy to know that you feel well taken care of. It's wonderful to hear that the extra time and effort make a difference for you. If you ever need anything else, feel free to reach out!"
Joseph Heape
March 26, 2025
5
out of
5
rating by Joseph Heape
"Mrs. Tracy and their whole crew at Mike's office is very knowledgeable and helped me get an awesome quote for sr22 insurance. If you're in the market give them a call!"
We responded:
"Hey, Joseph! Thanks so much for sharing your positive feedback. Tracy and the team work hard to make sure customers get the coverage they need at a great value. It’s rewarding to know we were able to help with your SR-22 insurance. We appreciate your recommendation!"
Sara Houck
March 7, 2025
5
out of
5
rating by Sara Houck
"Mike Massaglia’s office is great to work with. They are quick to respond and help with all your needs."
We responded:
"Thank you, Sara, for your wonderful feedback! I'm delighted to know that our office has been quick to respond and assist with all your needs. If you ever have more questions or need further assistance, feel free to reach out. We're here to help!"
James Cole
March 6, 2025
5
out of
5
rating by James Cole
"I highly recommend Massaglia's office!"
We responded:
"Thank you, James, for your enthusiastic recommendation! I'm glad to know that you had a positive experience with our office. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Sherita
February 25, 2025
5
out of
5
rating by Sherita
"After weeks of searching for an affordable car insurance policy, I was beginning to lose all hope. Every quote I received was either too high or didn’t offer the coverage I needed. Just when I was ready to give up, Stacy at State Farm turned everything around! She was incredibly patient, understanding, and determined to find me the best rate possible. She took the time to explain my options, answered all my questions, and worked tirelessly to get me a policy that fit my budget without sacrificing coverage. Thanks to her, I finally found a great plan at a price I can afford. I can’t recommend State Farm enough, especially if you have the pleasure of working with Stacy. She truly went above and beyond, and I am so grateful for her help!"
We responded:
"Thank you, Sherita, for sharing your experience! I'm happy to know that Stacy was able to assist you in finding the right insurance policy. Her dedication to providing excellent service and ensuring you got the coverage you needed is truly commendable. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
phyllis moye
February 21, 2025
5
out of
5
rating by phyllis moye
"Fantastic office staff who really care about their customers. All of them are true professionals who are willing to go the extra mile for their customers. Great rates on house and car insurance, too! Highly recommend them for any insurance needs."
We responded:
"Thank you, Phyllis, for your wonderful feedback! I'm happy to know that our office staff's dedication and professionalism have made a positive impact on your experience. It's great to hear that you're satisfied with the rates on your insurance. If you ever have any questions, feel free to reach out. We're here to help with all your insurance needs!"
nick glenn
February 20, 2025
5
out of
5
rating by nick glenn
"Got to know Johnathan and he was able to help me get a lower insurance rate for not only my truck but my home as well. Mike was also able to help me setup a retirement account. This whole office is always welcoming whenever you come in."
We responded:
"Thank you, Nick, for sharing your experience! I'm glad to hear that Jonathan was able to assist you in securing a lower insurance rate. It's great to know that we could help you set up a retirement account as well. Our team is always here to provide a welcoming environment. If you have any more questions or need further assistance, feel free to reach out!"
James Hairston
February 13, 2025
5
out of
5
rating by James Hairston
"Christian, is the best! Very professional, patient, polite and accommodating. He’s my agent from here on out!"
We responded:
"I'm happy to hear about your positive experience with Christian, James! His professionalism and accommodating nature truly make him a valuable part of our team. We're grateful to have you with us and look forward to continuing to serve your insurance needs."
khris byrge
November 4, 2024
5
out of
5
rating by khris byrge
"Saved me money from the get go,friendly, knowledgeable about every question you have,treats customers like family,"
We responded:
"Khris, thank you for your wonderful review! I'm glad we could help you save money right from the start. Our team takes pride in being friendly and knowledgeable, and it's great to know you felt treated like family. If you have any more questions or need further assistance, we're here for you. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Sinclair Hodge
October 14, 2024
5
out of
5
rating by Sinclair Hodge
"Whatever my needs are in terms of insurance, whenever I have questions about policies or payments , and just a homely environment in which to come in and visit, Mike and his team are there for everything!"
We responded:
"Sinclair, thank you for your wonderful review! I'm glad to know that our team has been able to meet your insurance needs and answer your questions. We strive to create a welcoming environment for all our customers, and it's great to see that reflected in your experience. If you ever need anything else, don't hesitate to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Frank Montgomery
September 28, 2024
5
out of
5
rating by Frank Montgomery
"was cool"
We responded:
"Frank, thanks for the great review! I'm glad you had a positive experience with us. If you need anything in the future, feel free to reach out! - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
George Spatz
September 26, 2024
5
out of
5
rating by George Spatz
"Always have had good experiences with Mike’s team. Whether it’s filing a claim or understanding my current insurance policy."
We responded:
"George, thank you for your kind words! I'm glad to know that you've consistently had positive experiences with our team, whether it's filing a claim or understanding your insurance policy. We strive to provide clear and helpful service, and it's great to see that reflected in your feedback. If you ever have any questions or need further assistance, we're always here to help! - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Summer Harris
September 24, 2024
5
out of
5
rating by Summer Harris
"Very nice and explained everything."
We responded:
"Summer, thank you for your kind words and positive review! I'm glad to hear that everything was explained clearly and that you had a great experience with us. If you have any further questions or need assistance in the future, feel free to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Shelley York
September 23, 2024
5
out of
5
rating by Shelley York
"Today Jonathan was able to get our car insurance and home insurance set up at a lower rate than we had been paying. Not only did he make everything easy, but everything went very smooth and fast."
We responded:
"Shelley, thank you for your wonderful review! I'm glad Jonathan was able to help you set up your car and home insurance at a lower rate. It's great to know that the process was smooth and fast. We appreciate your business and are here for any insurance needs or questions you might have. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Keith Pope
September 20, 2024
5
out of
5
rating by Keith Pope
"Mike M is an excellent Insurance representative and his assistant Tracy Willett is absolutely the best. She is very professional and kind and thorough in her job. I appreciate her so much."
We responded:
"Keith, thank you for your wonderful review! I'm glad to hear that you had such a positive experience with our office. Tracy is indeed a valuable part of our team, and it's great to know she provided you with professional and thorough service. We appreciate your kind words and look forward to assisting you with any future needs. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Jessica Stutzel
September 18, 2024
5
out of
5
rating by Jessica Stutzel
"I believe Tracy is the very best!!!! Shes always goes above and beyond for me any time I call! Thanks Tracy!"
We responded:
"Jessica, thank you for your wonderful review! I'm glad to hear that Tracy consistently goes above and beyond for you. We truly appreciate your kind words and are grateful to have Tracy on our team. If you ever need anything else, don't hesitate to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Zack Douglas
September 17, 2024
5
out of
5
rating by Zack Douglas
"Very professional!"
We responded:
"Thank you, Zack! I'm glad you found our service professional. We appreciate your feedback and look forward to assisting you with any future needs. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
tonya middleton
September 17, 2024
5
out of
5
rating by tonya middleton
"Johnathan set up a day and time to reinstate my insurance, but I couldn’t be on my phone at work. So he set up a different way for me to complete my reinstatement. And it worked out great! Thank u for being a great person."
We responded:
"Johnathan is indeed a valuable part of our team, and I'm happy he could assist you with your insurance reinstatement in a way that fit your schedule. Your kind words mean a lot to us. If you need any further assistance, please don't hesitate to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
K Mullins
September 15, 2024
5
out of
5
rating by K Mullins
"State Farm Agent Johnathan was super great and very helpful. Great attitude and extremely helpful with an all around fantastic personality! I would definitely refer him to all my people"
We responded:
"Johnathan will be happy to know you appreciated his help and positive attitude. We're grateful for your recommendation and look forward to assisting you and your referrals in the future. Thank you for your kind words! - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
lisa Churchill
September 13, 2024
5
out of
5
rating by lisa Churchill
"State Farm is the best, always helpful and courteous of their customers. Johnathan from Oak Ridge TN is awesome."
We responded:
"Lisa, thank you for your wonderful review! I'm glad to hear that you find our team helpful and courteous. Johnathan is indeed a fantastic part of our Oak Ridge, TN team, and we're grateful for his dedication. If you ever need anything in the future, don't hesitate to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Aiden Mink
September 12, 2024
5
out of
5
rating by Aiden Mink
"I talked to a guy named jonathan and he helped me out so much!"
We responded:
"Aiden, thank you for the fantastic review! I'm glad Jonathan was able to assist you so effectively. We appreciate your feedback and are here for any future needs you may have. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"
Candace Cox
September 11, 2024
5
out of
5
rating by Candace Cox
"Jonathan is always there when I call. He's knowledgeable and well informed. He have me the lowest rate quote of anyone else including those "bargain" companies. I would recommend him to anyone who wants an honest representative with down home integrity."
We responded:
"Candace, thank you for your wonderful review! I'm glad to hear that Jonathan has been consistently helpful and knowledgeable. It's great that he could provide you with a competitive rate while maintaining integrity. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Mike Massaglia - State Farm Insurance Agent, Oak Ridge, TN"